Keeping you informed of our NHQCC Past, Present, and Future activities to assist NHs with achieving collaborative goals and successful quality outcomes.

The NHQCC goals are directed to:

1) Improving rates of inappropriate use of antipsychotic medication and

2) Achieving a composite measure score of 6.00 or better.

The NHQCC aims to support NHs achievement of these goals through provision of applicable learnings, resources, and shared quality practices to help improve internal processes and systems of care using quality assurance performance improvement (QAPI) principles as a framework.

PAST (NHQCC Preparation)

January –March 2015

NHs was provided with:

1) Full day face- to- face learning entitled “Using a Systems Approach to Maximize & Accelerate Performance Improvement.”

The learning described:

a) practices essential for effective quality assurance & performance improvement

b) key systems that prevent avoidable adverse events and accelerate performance improve

c) how to collect and analyze data to drive quality improvement

d) link between staff stability & quality


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A packet of learning resources and other materials including IPRO team contact, NHQCC certificate of participation, calendar planner, and collaborative planning guide was distributed to all participants at the kick off, and mailed to all participating NHs

NH action period follow up included:

1) Use information provided to review individual data, and form a NHQCC team

2) Provide IPRO with team members contact information to assure all members receive collaborative materials

The IPRO NH team enjoys working with and hearing from the NHQCC participants. Collaborative participants incorporate nearly 500 NHs and over 2500 diverse NH staff. Our program will change and strengthen based on comments received and review of ongoing and updated data. It is our intent to balance the collaborative learning or provide foundational information based on recommended quality practices.

PRESENT (NHQCC Process Improvement Focus)

April 2015

NHs was provided with:

1) Webinar Learning “QAPI self-assessment tool”


a) Assist NHs with enhanced understanding of QAPI principles and link to the QAPI self- assessment questions

b) Assist NHs use of the tool for assessing and developing focused improvement strategies

The webinar offered review and demonstration of the IPRO developed electronic tool, how the tool links to the 5 key QAPI principles, and how the tool can be used to determine areas in need of potential extended review.

NH action period follow up includes:

1) Review and complete the initial self-assessment tool as a team to provide a broad perspective of the systems of care in need of focused improvement.

Remember that this assessment is a snapshot of your facility’s QAPI status and as such, it will provide you with an inventory of areas needing your attention. The team should be honest in its evaluation of each question since it is a tool for your ongoing use and update. Your responses will only be available to the IPRO NH team.

Initial self-assessment completion date – aim for completion in May 2015 to begin focused improvement on areas noted in need of attention.

2) Review your individual antipsychotic quality measure data; discuss an area targeted for improvement of the measure based on the self-assessment data (i.e. interdepartmental communication practice, staff stability, consistent assignment, etc.)

FUTURE (NHQCC Continuous & Sustained Improvement)

Look for:

1) Outline of scheduled learnings – “Building blocks for quality”

2) Notice of dedicated NHQCC participant web site – this will be the main source of all communication, housing of learning materials, recordings, Q&As


3) Additional collaborative information and updates